Question 1

What are your fees?

Accepted Answer

My standard fee is $140 for a 60-minute session. I accept cash, checks and all major credit cards.

Question 2

Do you offer a Sliding Scale?

Accepted Answer

I reserve a limited number of appointments for those clients who qualify for a sliding scale.

Question 3

Do you accept insurance?

Accepted Answer

Yes, I accept Aetna, Cigna, Anthem Blue Cross and Blue Shield and United Healthcare.

For all other insurance plans, I am an out-of-network provider. If your insurance provider offers reimbursement for out-of-network expenses, you may be eligible for reimbursement through your insurance provider for my services. If you have any questions about authorization or coverage, please contact your insurance provider directly.

Here are a few questions you may want to ask your insurance provider:
What is my behavioral/mental health out of network deductible?
How much of my deductible have I met?
How much is the reimbursement for a session with a therapist who is out of network?

Question 4

How will I know if we are a good fit?

Accepted Answer

Choosing a therapist can be a difficult decision, which is why I offer a free 20-minute phone or video consultation for all of my prospective clients. If for any reason we decide I am not the right fit for you, I will refer you to another qualified therapist.

Question 5

What happens if I need to cancel or reschedule an appointment?

Accepted Answer

In case you need to cancel or reschedule, please contact me 24 hours in advance of your scheduled session. No shows and late cancellations will be charged the full fee.

Question 6

What is the “Good Faith Estimate” of expected charges?

Accepted Answer

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.

HEATHER DEWAR COUNSELING

Frequently Asked Questions